Last updated: January 2024
jade-fern is committed to protecting the privacy and rights of individuals in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and explains your rights as a data subject.
jade-fern acts as the data controller for personal information collected through our website and services. Our contact details are:
jade-fern
45 Wellington Street West
Toronto, ON M5J 2H9
Canada
[email protected]
We process personal data under the following legal bases:
If you are located in the European Economic Area, you have the following rights:
You have the right to request a copy of the personal information we hold about you. We will provide this information free of charge within one month of receiving your request.
You have the right to request correction of any inaccurate or incomplete personal information we hold about you.
You have the right to request deletion of your personal information in certain circumstances, such as when the data is no longer necessary for the purpose it was collected.
You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the data.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit that data to another controller.
You have the right to object to processing of your personal data where we are relying on legitimate interest as the legal basis, or where the data is being processed for direct marketing.
You have the right not to be subject to decisions based solely on automated processing that produce legal effects or significantly affect you.
To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month. In some cases, we may need to verify your identity before processing your request.
As jade-fern is based in Canada, personal data from European users may be transferred to Canada. Canada has been recognized by the European Commission as providing adequate data protection. Any other international transfers will be made in compliance with GDPR requirements.
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected. Specific retention periods depend on the type of data and the purposes of processing.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours. If the breach is likely to result in high risk to you, we will also notify you directly.
If you believe we have not handled your personal data properly, you have the right to lodge a complaint with a supervisory authority in the EU member state of your residence, place of work, or where the alleged infringement occurred.
We may update this GDPR compliance information from time to time. We will notify you of significant changes through our website or by other means.